How do I set up a time to have my appliances checked?

Gas appliance safety checks

• Why do you need to carry out gas safety checks on my appliances?
• Will the gas appliance safety checks cost me anything?
• What will happen during the safety checks?
• Why have I been given a carbon monoxide alarm?
• Are there any risks associated with the safety checks?
• How long will the safety checks take?
• Who is carrying out the safety checks? How will I know they are qualified?
• What data are you collecting during the gas appliance safety checks and how will it be used?
• What if I don’t agree to have my appliances checked?
• How do I set up a time to have my appliances checked?
• Do I have to be at home for the safety checks to be done?
• Will the appointments take place during the normal working day/week?
• Will my gas supply be disconnected during the appliance check?
• Some properties have vulnerable people living in them. How will you ensure they are kept comfortable during the appliance testing period?
• What happens if one of my appliances isn’t working properly?
• Will there be any say on replacement appliances? i.e. colour, style etc
• What are the blends of gas that will be checked on my appliances?
• What if one of my appliances goes wrong after the engineers have left?
• What if I change my mind about having my appliances checked?
• What if I am not at home when the engineers arrive?
• Why do I need a gas safety certificate?
• Will you be checking the appliances again before a live trial?
• There is a long gap between the gas safety appliances tests and a live trial, what happens if something changes with my appliances between now and then?
• What are the risks if appliances aren’t checked?
• Will I be able to use my appliances as normal after the safety checks?