If you are not at home at your scheduled appointment time, we will leave a contact card asking you to contact the Estates team to re-schedule your appointment.
What if I am not at home when the engineers arrive?
Gas appliance safety checks
- Why do you need to carry out gas safety checks on my appliances?
- Will the gas appliance safety checks cost me anything?
- What will happen during the safety checks?
- Why have I been given a carbon monoxide alarm?
- Are there any risks associated with the safety checks?
- How long will the safety checks take?
- Who is carrying out the safety checks? How will I know they are qualified?
- What data are you collecting during the gas appliance safety checks and how will it be used?
- What if I don’t agree to have my appliances checked?
- How do I set up a time to have my appliances checked?
- Do I have to be at home for the safety checks to be done?
- Will the appointments take place during the normal working day/week?
- Will my gas supply be disconnected during the appliance check?
- Some properties have vulnerable people living in them. How will you ensure they are kept comfortable during the appliance testing period?
- What happens if one of my appliances isn’t working properly?
- Will there be any say on replacement appliances? i.e. colour, style etc
- What are the blends of gas that will be checked on my appliances?
- What if one of my appliances goes wrong after the engineers have left?
- What if I change my mind about having my appliances checked?
- What if I am not at home when the engineers arrive?
- Why do I need a gas safety certificate?
- Will you be checking the appliances again before a live trial?
- There is a long gap between the gas safety appliances tests and a live trial, what happens if something changes with my appliances between now and then?
- What are the risks if appliances aren’t checked?
- Will I be able to use my appliances as normal after the safety checks?